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POLICY
 
 

PRODUCT CONDITION
All product comes with 30 days money back guarantee.
All our product are shelf-pull,open box or customer return en less specified as "NEW".
All our product may have very minor cosmetic defect (e.g- Light scratches).
All our product are tested before shipping out and sealed and are in perfect working condition.
NO return or exchange will be accepted if the seal is broken or tampered.

RETURN/CANCELLATION POLICY
Return online purchases within the timeframe below. The return period begins on the date you receive your order.

14 days for computers, monitors, projectors, camcorders, digital cameras, iPads & tablets.
30 days for all other products.

Returns By Mail
Follow these steps to return your purchase by mail.

Pack your return in the original package if possible.
Include the return label and indicate the reason for the return.
Include all original packing materials, manuals and accessories to avoid additional fees.
For proof of delivery, we recommend that you return items via UPS ground or insured USPS.
Please send all returns to:
Orlando Liquidation 
6923 Narcoossee Road, #607
Orlando, Florida - 32822.

Canceling Orders
We take pride in prompt shipping and most orders are shipped the morning following our receipt of the request. Orders received on Friday or over the weekend will in most cases be shipped the following Monday. If you decide you do not want what you ordered, it is imperative that you e-mail us immediately at Sales@orlandoliquidator.com. Once we ship the item you may return it under the conditions stated above, but we will not refund the shipping cost.

 

SHIPPING POLICY
Post Office Box, Alaska and Hawaii Shipments
Orlando Liquidator ships to Post Office Boxes, Alaska and Hawaii by US Priority Mail. The shipping charges are the same. Priority Mail usually takes 2-3 days but does not provide tracking and insurance. Please let us know if you would like tracking and/or insurance on your order.
 
Damaged Goods
If goods are damaged during shipment by UPS or FedEx, save the item, the box and all packing material. Notify us and we will place a claim with them.UPS & FedEx insures all shipments and so far has made good on them. You may have to allow a representative access to inspect the damaged merchandise and packaging before an adjustment can be made. We will replace the product at the carrier's expense. If you request that we use the US postal service and decline insurance to save on shipping cost, any adjustment for damage will be between you and the post office.

 
 
 
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